Refunds are not provided for any treatments that have been provided and they are not given for any appointments that have been missed.

Exchanges for products can be made within 1 month from purchase providing that the product remains within its original packaging and is in a clean condition with all seals intact. Products which have been opened, tried or tested will not be accepted for return due to health and safety. We strongly recommend trying samples of your desired products where possible to avoid any reactions.